Refund Policy

At Sera Agency, we strive to provide excellent service. If you are not satisfied with our services, please review our refund policy below:

Eligibility: Refunds are only available for certain services and are subject to eligibility criteria as outlined below.

Service-Specific Refunds: Refund eligibility varies depending on the type of service provided. Please contact us for details on refund availability for the specific service you have purchased.

Request Process: To request a refund, please contact our customer service team within 7 days of the service delivery date.

Refund Processing: Once your refund request is received and approved, we will process the refund within 15 days to the original payment method used for the purchase.

Non-Refundable Fees: Certain fees, such as administrative or processing fees, may be non-refundable. Please refer to your service agreement for details.

Exceptions: Refunds may be denied in cases of abuse or misuse of our services, as determined at our discretion.

Contact Us: If you have any questions or concerns about our refund policy, please contact us for assistance.

Address- 6 Killo, Itanagar, Near Sango Resort – 791111, Papumpare, Arunachal Pradesh 

Phone no- 8259851455/9402425560

Email ID- seraagency826@gmail.com

By using our services, you agree to abide by the terms of our refund policy. This policy is subject to change at any time without prior notice. Please review this policy periodically for updates.